What Clients Say

"I think you did a great job of moderating the discussions.  Clearly there was a lot of emotion in the room, and you let us deal with it without injecting yourself into the middle of it.  By guiding us the way you did, you let us get to where we needed to be without dragging us there.  Aside from being a very talented professional, you always showed us how much you cared about what we were going through.  You also clearly did your homework before you arrived.  You were well-prepared; that showed as you shared your detailed understanding of our situation."  Board Member

I want to thank you, Ken, for working with us these past weeks. This has been difficult and hard work but I am so grateful to have "stayed the course." I feel I have learned so much about myself, as well as how to better handle relationships with my co-workers and others. Thank you for your patience and understanding, and for using your professional skills to help us achieve a positive solution.  Staff Member

I am happy to recommend Dr. Ken Newberger. He provided a refreshingly creative approach to the nuts and bolts of conflict resolution. Dr. Newberger listens empathically, analyzes with precision and communicates with grace as he guides individuals and groups through the landmines of conflict. He was able to win the confidence and respect of numerous personalities quickly and navigated the difficult terrain of relational and organizational conflict with poise and perseverance. Though he is a specialist well equipped in his field, he was open to input and suggestions. He was able to bring his considerable gifts and expertise while integrating our experience and observations into workable solutions.  Sr. Pastor

What you accomplished with the cooperation of our pastor and board was simply as effective as the highest hopes of anyone involved.  Member

Before Dr. Newberger began to work with us, I was quickly losing hope that relations could be restored and conflict resolved. But the more he worked with us, not just instructing us in how to resolve conflict, but actually helping us to take specific steps and make needed changes, our hopes for a healthy church actually began to be realized. Dr. Newberger, I can't thank you enough for your work with us!  Board Member

Thanks for all you have done to help us navigate the waters of conflict and come out on the other side in peace.  Sr. Pastor

Thank you for gently leading us through a very difficult and potentially destructive conflict that threatened the life of our church. You gave us hope and encouragement that we could successfully navigate through very troubled waters and reach an acceptable outcome. Your quiet confidence, years of experience, and non-threatening manner all contributed to a reasoned and mostly peaceful solution. When a recurring interpersonal conflict exploded to a new level between two leaders, we all felt defeated and ill-equipped to even know where to begin on a path to reconciliation or peaceful separation. But you were able to counsel and guide all of us until all parties reached a common ground that diffused a highly emotional standoff. In addition to our many scheduled meetings (with each of the key participants), your willingness to be accessible by phone for counsel, listening or discussion communicated your commitment and personal interest in genuinely helping us... I could not give you a stronger endorsement for your services as a conflict resolution specialist.  Board Member

I feel that I learned much from Ken about the need to face up to problems before they ignite conflict. Starting with the first conversation I had with Ken, I was convinced that he was the right person to try and help us. During our attempt to resolve conflict, Ken never displayed any bias and was unafraid to tell us hard things we needed to hear. I grew to really respect Ken for that.  Board Member

Thank you for all your help. We are convinced that we would not be in nearly as good a shape that we are in now if it were not for your help.  Staff Member

I cannot express my appreciation adequately to you for the service you provided us. I know I speak for all on the board. You are a true professional in the mediation field.  Board Member

Through Ken's consultations, we developed healthy communication practices for a staff team, improved our ability to hear each other, increased our awareness of different personality types, and created a covenant that both inspired us and kept us accountable to each other. Ken's strengths as a group mediator include strong listening skills, good insight into underlying issues, and the ability to balance compassion with accountability.  Sr. Pastor

It was decided by the board to bring in Kenneth Newberger. His work with us helped to save our congregation from splitting. I whole-heartedly recommend him to you and your specific situation. I found him to be caring, helpful, considerate, and encouraging. It is a joy to recommend him to you if you find yourself in a rough situation as I did.  Sr. Pastor

I can testify to the fact that Ken is very good at what he does. He helped our church through a difficult conflict situation before I came here, and I have personally used his services to help me through a conflict with our Board.  Sr. Pastor

You were the perfect person and consultant to help us resolve the problem.  Member

I feel that you did a magnificent job.  Member

We were experiencing conflicts at every level within our church — among the staff, board, and congregation. We initially called in Ken because we wanted someone without a preconceived idea of what our issues were or how they should be resolved. Through his leading we were able to discuss openly and honestly the issues before us and explore ways to address them. The end result was a more unified board, a better line of communication with the congregation, a clearer understanding among staff and board of each other's roles and responsibilities, and the framework for managing issues and conflicts in the future.  Board Member

We just completed a 4-day reconciliation event with Dr. Kenneth Newberger. I was apprehensive going into the experience but soon felt we had made the right decision in hiring Dr. Newberger. After gathering a great deal of information, he came to us with a well thought out plan that is already bringing healing to our body. Dr. Newberger is a gifted individual with a great deal of wisdom. I would not hesitate in bringing him back. I hope we won't have to.  Sr. Pastor